We'd Love To Hear From You

Let's Stay Connected

Whether you have a question about sizing, fabrics, orders, or simply want to say hello, we're always happy to help.

How Can We Help?

We're a small, loving team — reach out any way you like.

Email Us

hello@tinytreasures.com

We reply within one business day.

Customer Care

Monday – Friday 9 AM – 5 PM (EST)

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Any Questions?

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a Little Note

Whether you have a question about sizing, shipping, styling, or simply want to say hello, our little team is always happy to help.

Quick Answers

Frequently Asked Questions

Everything you need to know before you treasure.

Orders

We begin processing orders quickly, so we are unable to guarantee changes or cancellations once an order is placed. Please review your order carefully before checkout.

Shipping

Orders are typically processed within 1–3 business days. During new collection launches, processing times may be slightly longer.

Yes — once your order ships, you will receive a confirmation email with tracking details.

Returns & Exchanges

We accept returns within 14 days of delivery, with the following structure:
  • Days 1–7: Eligible for a full refund to the original payment method
  • Days 8–14: Eligible for store credit only

To be eligible for a return, items must be:
  • Unworn and unwashed
  • In original condition
  • With tags and original packaging
Due to the limited nature of our collections, we encourage customers to review sizing carefully before purchasing.

We do not process direct exchanges. If you need a different size or style, please place a new order and return the original item within the applicable return window.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

The following items are final sale and cannot be returned:
  • Sale or discounted items
  • Limited releases
  • Accessories

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos, and we will take care of it promptly.

Sizing & Fit

Our designs are thoughtfully created to offer a modest, comfortable, and elegant fit. We focus on proper coverage, ease of movement, and a polished silhouette. Because of fabric and craftsmanship, slight variations may occur.

Fabric & Care

We use high-quality, ultra-soft OEKO-TEX® certified bamboo fabrics designed for comfort, durability, and everyday wear.

  • Wash cold, gentle cycle
  • Turn inside out
  • Lay flat or tumble dry low

Gifts

Yes — gift returns are eligible for store credit only.

Payments

We accept all major credit cards and secure payment methods.

Contact Us

We’re here for you 🤍
For any questions, please reach out to us at: hello@tinytreasures.com